Responsible Gambling Tools

At IROEA, we describe our approach to responsible gambling as primarily a philosophy of care. Many people love to play games online, and you should be able to enjoy them in a safe, secure, and sustainable way. The IROEA was established in a bid to protect you and other players: all of our members acknowledge their duty to create a supportive and fair environment for their players.

Below is a list of responsible gambling tools which we recommend our members adopt as the baseline standard for the industry.

Common Responsible Gambling Tools

A deposit limit is a hard cap on the amount of money you can deposit into your account during a pre-set period. When you exceed your deposit limit, you may receive a notification* stating (i) that your limit has been reached and (ii) that you will not be able to make another deposit until the next period (the end of the limit period should be included in the notification).

Deposit limits put you in charge of your wallet. You decide how much you want to deposit on a given day, week, or month, and our members will honour your limit and stop any deposit that exceeds your limit amount.

*Notifications will generally take the form of pop-ups.

Also known as session limits, time limits help you keep track of the time you spend on our member sites. You decide how long your session should last, and when you reach the time limit, you receive a notification and are immediately logged out.

Use this limit if you’d like to enjoy shorter play sessions or if you’d like to take short breaks in between sessions. It is generally recommended that individuals take 5–10-minute breaks from screens every hour.

Game Time Reminders, sometimes called Reality Checks, are a useful way to remind you how long you’ve spent on our member sites. They are very similar to Time Limits in that they serve to inform you of how long you have been playing. However, receiving such a notification will not log you out.

Loss limits provide an added level of control over your spending. You decide how much you are willing to lose over a period of days, weeks, or months. Most operators include winnings in the formula they use to work out your loss limit, so as long as you are winning you can continue playing. When you reach your loss limit, you will receive a notification that (i), you have reached your loss limit, and (ii), you will not be able to bet until the limit period rolls around again.

Whenever you want to take a break from playing you can use self-exclusion to limit access to your account for a set time period. Self-exclusion is a powerful tool that disables your account for as long as you want your break to last.

If you’re dissatisfied with your experience on a member site, or if you want to close your account for any reason, you can always delete your account. Do remember to check the terms of service attached to your account, as the deletion process differs from site to site.

Knowing and setting your limits is an integral part of the online play experience. If you possess multiple accounts across several operators, you will have to set up limits for each of them. Currently there is no way to set your limits once and have them apply to each of your accounts on all our member sites.